We will obtain personal data about you (such as your name, address, telephone number, email address and opinions) whenever you complete an online form or post on our forums.
For example, we will obtain your personal data when you; send us feedback, post material, contact us for any reason, sign up to a service, enter a competition, purchase goods or services.
Occasionally, we may receive information about you from other sources which we will add to the information which we already hold about you in order to help us provide goods and services and improve and personalise our service to you.
We will only use any freely given or obtained data as described for the following purposes:
We will use your personal data for the purposes described in the data protection notice that was brought to your attention at the time your data were obtained. These purposes include:
We may share your personal data with organisations who are our business partners and we or they may contact you, unless you have asked us or them not to do so, by mail, telephone, SMS, text/picture/video message, email or via any other media about specific products, services, promotions or special offers which may be of interest to you.
If you prefer not to receive any further marketing communications from us, you can opt out at any time. Simply email or write to us or use the opt out/unsubscribe link on any email you receive from us.
We may disclose your personal data to:
We will use technical and organisational measures to safeguard your personal data, e.g. a marketing database.
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
We may monitor and record communications with you, such as, telephone conversations and emails for the purpose of quality assurance, training, fraud prevention and compliance).
If you give us information on behalf of someone, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
We take the privacy of our website visitors very seriously, please read through the paragraphs below that explains the Cookies we use. You may also find the information at the end of particular use as it explains how you can modify your browsers settings to protect yourself against websites that do not take your privacy as seriously as we do.
A cookie is a text file that is stored on your computer. They do not contain personal data or any data that could identify you, but can be used to display the correct web page to you, remember settings and sometimes login details if you tick the remember me option when logging in to a site. This website uses two distinctly different types of Cookies;
Name: _utmz, _utma, _utmb
Type: Persistent - Performance
Purpose: These Cookies are used to collect information about how visitors use our site. This information is used to compile reports in order to help us improve the site. The information collected is in anonymous form, including the number of visitors to the site, where visitors have come from and the pages they have visited.
We sometimes embed content from websites such as YouTube, Vimeo and Twitter. Pages with this embedded content may present cookies from these websites. When you use Social Network 'share' buttons on our website, a cookie may be set by the service you have chosen to share content through. We do not control these cookies, you should check the relevant third party website for more information about these.
To find out more about Cookies and to see what Cookies have already been set on your computer, how to manage or delete them. Please visit http://www.allaboutcookies.org
To opt out of being tracked by Google Analytics across all websites please visit http://tools.google.com/dlpage/gaoptout.
You may also want to consider installing software that will protect you against malicious Cookies and bugs that are used on other websites, it is not just Cookies that allow your browsing habits to be monitored or adverts to be personalised to you.
For more information please visit http://www.ghostery.com
You have the right to request access to personal data which we may hold/process about you. If you wish to exercise this right you should:
You have the right to require us to correct any inaccuracies in your data. If you wish to exercise this right you should:
You also have the right to ask us to stop holding/processing your personal data for direct marketing purposes. If you wish to exercise this right you should:
We welcome your feedback and questions. If you wish to contact us, please send an email to [email protected] or you can write to us at the address on our contact page or call us on 01622 814066. Our registered office address is Milwood House, 36b Albion Place, Maidstone, Kent, ME14 5DZ.